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DecorPro

Transforming Dreams into Reality Since 2002

At DecorPro, our journey began in 2002 with our own home remodeling experience in Houston. Today, we bring over two decades of expertise to every project, having streamlined the remodeling process into a well-oiled machine. These Terms and Conditions reflect our commitment to transparency and quality service that has guided us throughout our journey.


Terms and Conditions of Service

Welcome to DecorPro! These Terms and Conditions govern our home remodeling services. By engaging with DecorPro for consultations, quotations, or services, you agree to be bound by these terms. Our experience since 2002 has taught us the importance of clear communication and mutual understanding between our team and our valued clients.

Our Commitment to Free Consultations and Quotations

No-Obligation Promise: Drawing from our own experience as homeowners, we understand the importance of accessible information. That's why DecorPro provides completely free quotations and consultations for all home remodeling projects. These consultations create absolutely no obligation on your part to proceed with any proposed work.

Our comprehensive quotation process, refined over two decades, includes:

  • Detailed initial consultation and project assessment
  • Thorough evaluation of your renovation goals
  • Transparent material and labor cost breakdown
  • Realistic project timeline projections
  • Written quotation with clear specifications

All quotations remain valid for 30 days from issue date. Due to market fluctuations, we reserve the right to adjust pricing for material cost changes or project scope modifications beyond this period.


Project Authorization and Commencement

Our methodical approach, developed through years of experience, ensures clarity at every step. A binding service agreement is established when:

  • Both parties sign a detailed sales order
  • Any required project deposit is received
  • Project commencement date is confirmed in writing
  • All permits and preparations are completed

Once your sales order is executed, our team immediately begins material procurement and labor scheduling using our established network of trusted suppliers and skilled craftsmen.


Cancellation Policy - Designed with Fairness in Mind

48-Hour Consideration Period

Understanding that home remodeling is a significant decision, we provide a full 48-hour grace period from the time your sales order is signed. During this period, you may cancel your project without incurring any costs or penalties whatsoever.

Cancellation After the 48-Hour Period

Important Financial Responsibility Notice

Our efficient processes mean we move quickly once projects begin. If you choose to cancel after the 48-hour grace period, you will be responsible for actual costs incurred on your behalf.

These costs include:

  • Materials: Full cost of any materials purchased, or custom-manufactured specifically for your project
  • Labor: Compensation for work hours and contractor time invested between your order date and cancellation
  • Administrative Costs: Project setup, permit applications, and cancellation processing fees
  • Restocking Fees: Where applicable for returnable materials

How to Cancel Your Project

To ensure proper documentation, cancellations must be submitted:

  • In writing via email or certified mail to our office
  • Include your project number and sales order reference
  • Allow 5-7 business days for cost assessment and final accounting

Payment Terms and Schedule

Our streamlined payment process, refined over decades of operations, varies by project scope and will be detailed in your sales order. Standard terms include:

  • Project deposits due upon sales order execution
  • Progress payments aligned with completion milestones
  • Final payment due upon project completion and your approval
  • Cancellation-related costs due within 15 days of final invoice

Quality Materials and Skilled Workmanship


Our journey has taught us to cultivate relationships with trusted suppliers, ensuring access to top-tier materials without exorbitant costs. We stand behind our work with comprehensive warranties as specified in individual project agreements. Material warranties follow manufacturer guidelines.

Project Changes and Modifications


Changes to the original scope require written approval and may affect pricing and timelines. Our experience has shown that clear documentation prevents misunderstandings and ensures your satisfaction

Dispute Resolution

Should any disputes arise, we believe in resolving them through good-faith communication first, reflecting the collaborative approach that has served us well since 2002. If needed, we'll proceed to mediation under local jurisdiction.

Privacy and Information Protection


We respect your privacy and protect personal information in accordance with applicable laws. Client information is used solely for project purposes and is never shared without explicit consent

Updates to These Terms

As we continue to grow and refine our processes, we may update these terms. We'll notify clients of significant changes, and continued use of our services constitutes acceptance of updated terms.